FAQ

A fit call is a free 15-minute video consultation where we get to know each other and determine if we're a good match for your care needs. It's informal, low-pressure, and helps us both make an informed decision.

After your fit call, if we determine we're a good match, you'll be approved to book a comprehensive evaluation. After booking and payment, you'll complete a brief intake form. Then we'll meet for your evaluation session.

Yes, as a psychiatric practice, medication management is part of our comprehensive care approach. However, we don't provide medication-only services—our approach integrates medication with therapy and lifestyle strategies.

No. Due to licensing requirements, all patients must be physically located in Massachusetts during all appointments. This includes both the fit call and all subsequent sessions.

We are currently an out-of-network provider. We can provide superbills for you to submit to your insurance for potential reimbursement. Many PPO plans offer partial reimbursement for out-of-network mental health services.

Initial evaluations are typically 60 minutes. Follow-up appointments are available in 30-minute or 60-minute slots depending on your needs.

We require 24 hours notice for cancellations. Late cancellations or no-shows may be subject to a fee. We understand emergencies happen and handle these on a case-by-case basis.

If you are experiencing a mental health emergency, please call 988 (Suicide & Crisis Lifeline), go to your nearest emergency room, or call 911. This practice is not equipped to handle psychiatric emergencies.